Services for Current tenants:
In case of emergency please call (416) 618-9113, this number does NOT accept text messages
Please note emergencies are as follows:
- Burst Water Pipe
- Power Outage
- No Heat Situation
The maintenance department will reply to maintenance requests within one business day.
Our regular business hours are:
Monday to Friday from 9am to 5pm. We are closed on weekends and all statutory holidays.
For emergencies outside of our regular business hours please call (416) 618-9113, this number does NOT accept text messages.
Please note that your tax receipt will be sent to you within 7-10 business days.
You will receive confirmation of your notice within 1-2 business days. Please be reminded that the vacating date must be at least 60 days from the start of your next rental period and fall on the last day of the rental period.
Other Services for Tenants and Applicable Fees:
*Fees are subject to change without notice.
SUBLETTING – $85 Processing Fee
To sublet, the tenant and the subtenant are required to complete and submit a sublet agreement, as well as other documentation stated on the sublet agreement. To request a sublet agreement, please email email@example.com
LEASE ASSIGNMENT – $500 Administrative Fee
Transferring your lease is an option for tenants who wish to break out of their lease within the one year term. The tenant is responsible for obtaining a potential tenant to take over the lease. The potential tenant is required to submit an application for approval. To provide notice for an assignment of your lease, please email firstname.lastname@example.org
AMENDMENT TO LEASE AGREEMENT – $100 Administrative Fee
Should the tenant/s request an Amendment to Lease Agreement, there will be an administrative fee of $100.
UNLOCKING THE DOOR – $80 during the week between 9am – 5pm; $150 at all other times
During business hours, tenants can call the office at (416) 530-4900 to request their door to be unlocked by YorkWest. You may call the emergency line at (416) 618-9113 if you are calling outside of business hours. Please note, these numbers do not accept text messages.
LOCK REPLACEMENT – $230
Should a tenant request/require a new or additional lock, there is a fee of $230.
KEY/ FOB REPLACEMENT – $80 for each key / $125 for each fob / $250 for a garage remote
If you lose your key, YorkWest can provide you with a replacement key for the above cost. The Tenant is responsible for picking up the key(s) at the office.
CLEANING SERVICES – $40 per hour
If you wish to have your apartment cleaned at any time during your tenancy, we can provide this service to you for the above rate. Please contact the office to book a cleaning.